Liga Jankova, Andrejs Lazdins. CUSTOMER RELATIONSHIP MANAGEMENT IN LATVIA. 24th International Multidisciplinary Scientific GeoConference Proceedings SGEM 2024, Ecology, Economics, Education and Legislation, Vol 24, Issue 5.1, 2024, pp. 451-460. https://doi.org/10.5593/sgem2024/5.1/s21.58