@inproceedings{sgem2021s0717,
  title = {RESEARCH AND DEVELOPMENT OF A CUSTOMIZABLE CHAT BOT FOR BANKS},
  author = {Ivan Shust and Pavel Balakshin and Uliana Muratova},
  booktitle = {SGEM International Multidisciplinary Scientific GeoConference EXPO Proceedings; 21st SGEM International Multidisciplinary Scientific GeoConference Proceedings 2021, Informatics, Geoinformatics and Remote Sensing},
  year = {2021},
  pages = {123-130},
  publisher = {STEF92 Technology},
  doi = {10.5593/sgem2021/2.1/s07.17}
}