TY - CPAPER AU - Beata Szczerba AU - Barbara Bialecka TI - ANALYSIS OF THE POSSIBILITIES OF USING THE INTERNET OF THINGS IN COMPLAINTS MANAGEMENT SYSTEM T2 - SGEM International Multidisciplinary Scientific GeoConference EXPO Proceedings; 17th International Multidisciplinary Scientific GeoConference SGEM2017, Informatics, Geoinformatics and Remote Sensing PY - 2017 SP - 95 EP - 102 DO - 10.5593/sgem2017/21/s07.013 PB - STEF92 Technology ER -