@inproceedings{sgem2014s22095, title = {THE IMPACT OF QUALITY MANAGEMENT SET UP SYSTEM OVER THE SUCCESS OF CIVIL AVIATION AUTHORITY SERVICES IN KOSOVO}, author = {Ilir Rexhepi}, booktitle = {14th International Multidisciplinary Scientific GeoConference SGEM 2014, Ecology, Environmental Economics, Education, and Legislation, Vol. 14, Book 5, Volume 3}, year = {2014}, pages = {}, publisher = {Stef92 Technology}, doi = {10.5593/sgem2014/b53/s22.095} }