@inproceedings{sgem2020s22109,
  title = {THE SIGNIFICANCE OF EFQM MODEL IN FOSTERING THE QUALITY OF HIGHER EDUCATION IN KOSOVO},
  author = {Fidan Qerimi and Arbëresha Behluli and П. В. Борисов and Muhamet Hajdari},
  booktitle = {SGEM International Multidisciplinary Scientific GeoConference EXPO Proceedings; 20th International Multidisciplinary Scientific GeoConference Proceedings SGEM 2020, Ecology, Economics, Education and Legislation},
  year = {2020},
  pages = {879-886},
  publisher = {STEF92 Technology},
  doi = {10.5593/sgem2020/5.2/s22.109}
}