@inproceedings{sgem2010paper,
  title = {INFORMATION TECHNOLOGY LITERACY IN BUSINESS; THE EFFECTS OF TOTAL QUALITY MANAGEMENT},
  author = {F. Talat},
  booktitle = {10th International Multidisciplinary Scientific GeoConference SGEM2010},
  year = {2010},
  pages = {1043-1048},
  publisher = {SGEM Scientific GeoConference},
  doi = {}
}