Fëllanze Pula, Agron Mustafa, Arbëresha Behluli. EMPLOYEE RELATIONSHIP MANAGEMENT - CASE STUDY PUBLIC UTILITIES COMPANIES IN KOSOVO. SGEM International Multidisciplinary Scientific GeoConference EXPO Proceedings; 21st SGEM International Multidisciplinary Scientific GeoConference Proceedings 2021, Ecology, Economics, Education and Legislation, 2021, pp. 375-382. https://doi.org/10.5593/sgem2021/5.1/s21.083