TY  - CPAPER
AU  - Beata Szczerba
AU  - Barbara Bialecka
TI  - INFORMATION AND COMMUNICATION TECHNOLOGIES IN COMPLAINTS MANAGEMENT SYSTEM
T2  - SGEM International Multidisciplinary Scientific GeoConference EXPO Proceedings; 17th International Multidisciplinary Scientific GeoConference SGEM2017, Informatics, Geoinformatics and Remote Sensing
PY  - 2017
SP  - 377
EP  - 384
DO  - 10.5593/sgem2017/21/s07.048
PB  - STEF92 Technology
ER  -