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This article describes the peculiarities of developing a customizable chat bot. It reviews and compares approaches to developing a chat bot. It describes the features of using Software Development Kit (SDK), which can be easily implemented by a technician into a company's mobile application. Such a chat bot can be used in banks applications, as well as in any other applications which require assistance to the user in solving his/her problem. The chat bot will be able to solve typical user cases, but in more specif...