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Title: COOPERATION SKILL EVALUATION IN SPA AND WELLNESS SECTOR FOR SUSTAINABLE ENTERPRISE DEVELOPMENT
COOPERATION SKILL EVALUATION IN SPA AND WELLNESS SECTOR FOR SUSTAINABLE ENTERPRISE DEVELOPMENT

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Kristine Berzina
10.5593/sgem2023/5.1/s21.44
10.5593/sgem2023/5.1
1314-2704
978-619-7603-60-6
English
23
5.1
•    Prof. DSc. Oleksandr Trofymchuk, UKRAINE 
•    Prof. Dr. hab. oec. Baiba Rivza, LATVIA
Environmental Economics
Rapid development of the Spa and Wellness sector creates new opportunities for companies in the sector, but at the same time also new challenges. Sustainable development of the sector from both the environmental, economic, and social aspects is an important factor for the further success of the sector. The Spa and Wellness sector is a labor-intensive sector of the service industry, where the employees’ impact on customer satisfaction is crucial. For employees to be able to successfully ensure the quality of service over a longer period, in addition to a whole series of professional knowledge, skills and competences, cooperation skills are also essential. The aim of the study is to identify the need for cooperation skills for the Spa and Wellness industry employees. Quantitative research method was chosen to evaluate two stakeholder perspectives - Spa and Wellness Employers, as well as Vocational Education and Training providers - in seven European countries - Latvia, Slovenia, France, Italy, Serbia, Greece, and Bulgaria.
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This research was supported by the Erasmus+ project “Wellness and Spa Tourism Sectoral Skills’ Development (WeSkill)”, (Ref. No. 621401-EPP-1-2020-1-BGEPPKA2- SSA).
conference
https://doi.org/10.5593/sgem2023/5.1/s21.44
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Proceedings of 23rd International Multidisciplinary Scientific GeoConference SGEM 2023
23rd International Multidisciplinary Scientific GeoConference SGEM 2023, 03 - 09 July, 2023
Proceedings Paper
STEF92 Technology
International Multidisciplinary Scientific GeoConference SGEM
SWS Scholarly Society; Acad Sci Czech Republ; Latvian Acad Sci; Polish Acad Sci; Serbian Acad Sci and Arts; Natl Acad Sci Ukraine; Natl Acad Sci Armenia; Sci Council Japan; European Acad Sci, Arts and Letters; Acad Fine Arts Zagreb Croatia; Croatian Acad Sci and Arts; Acad Sci Moldova; Montenegrin Acad Sci and Arts; Georgian Acad Sci; Acad Fine Arts and Design Bratislava; Turkish Acad Sci.
345-352
03 - 09 July, 2023
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tourism, sustainability, Spa & Wellness, cooperation, skills