SPATIAL CUSTOMER ORIENTATION IN THE SALES PROCESS WITHIN THE RETAIL ENVIRONMENT

Maslennikov V. V., Foresight development of theory and technology of management: methodological foundations. Moscow: RuScience, 2014.

Schmitt B. H., Customer Experience Management: A Revolutionary Approach to Connecting with Your Customers. John Wiley & Sons. 1999.

Sorensen, H., The Science of Shopping, Marketing Research, 30-36, 2003.

Aylott R., Mitchell V. W., An exploratory study of grocery shopping stressors. International Journal of Retail Distribution Management, vol. 26, pp 362-373, 1998.

Hui S. K., Bradlow E. T., Fader P. S., An Integrated Model of Grocery Store Shopping Path and Purchase Behavior. Under Review in Marketing Science, pp. 1-46, 2007.

Khachaturyan M., To the problems of transformation management systems owner's risk. Journal of Economy and Entrepreneurship, vol.10, 2-2, pp. 1146-1151, 2016.

Porter M. E., Competitive advantage: Creating and Sustaining Superior Performance. New York: Simon and Schuster, 1985.

Takai K., Yada K., Relation between Stay-Time and Purchase Probability Based on RFID Data in a Japanese Supermarket. Knowledge-Based and Intelligent Information and Engineering Systems, pp. 254–263, 2010.

Morales A., Kahn B.E., McAlister L., Broniarczyk S.M., Perceptions of assortment variety: The effects of congruency between cons umers’ internal and retailers’ external organization. Journal of Retailing, vol. 81, pp. 159–169, 2005.

Kholod, M., Yada, K., An Examination of the Impact of Neurophysiologic and Environmental Variables on Shopping Behavior of Customers in a Grocery Store in Japan. Frontiers in Artificial Intellegince Applications, vol. 243, pp. 2099–2103, 2012.

Kholod M., Takai K., Yada K., Clockwise and Anticlockwise Directions of Customer Orientation in a Supermarket : Evidence from RFID Data Knowledge-Based and Intellegent Information Engineering Systems, vol.3, pp. 304–309, 2011.

Danalet A., Activity choice modeling for pedestrian facilities. Doctoral Thesis № 6806. Swiss Federal Institute of Technology, Switzerland, 2015. 16th International Multidisciplinary Scientific GeoConference SGEM2016 www.sgem.org

Maslennikov V. V., Foresight development of theory and technology of management: methodological foundations. Moscow: RuScience, 2014.

Schmitt B. H., Customer Experience Management: A Revolutionary Approach to Connecting with Your Customers. John Wiley & Sons. 1999.

Sorensen, H., The Science of Shopping, Marketing Research, 30-36, 2003.

Aylott R., Mitchell V. W., An exploratory study of grocery shopping stressors. International Journal of Retail Distribution Management, vol. 26, pp 362-373, 1998.

Hui S. K., Bradlow E. T., Fader P. S., An Integrated Model of Grocery Store Shopping Path and Purchase Behavior. Under Review in Marketing Science, pp. 1-46, 2007.

Khachaturyan M., To the problems of transformation management systems owner's risk. Journal of Economy and Entrepreneurship, vol.10, 2-2, pp. 1146-1151, 2016.

Porter M. E., Competitive advantage: Creating and Sustaining Superior Performance. New York: Simon and Schuster, 1985.

Takai K., Yada K., Relation between Stay-Time and Purchase Probability Based on RFID Data in a Japanese Supermarket. Knowledge-Based and Intelligent Information and Engineering Systems, pp. 254–263, 2010.

Morales A., Kahn B.E., McAlister L., Broniarczyk S.M., Perceptions of assortment variety: The effects of congruency between cons umers’ internal and retailers’ external organization. Journal of Retailing, vol. 81, pp. 159–169, 2005.

Kholod, M., Yada, K., An Examination of the Impact of Neurophysiologic and Environmental Variables on Shopping Behavior of Customers in a Grocery Store in Japan. Frontiers in Artificial Intellegince Applications, vol. 243, pp. 2099–2103, 2012.

Kholod M., Takai K., Yada K., Clockwise and Anticlockwise Directions of Customer Orientation in a Supermarket : Evidence from RFID Data Knowledge-Based and Intellegent Information Engineering Systems, vol.3, pp. 304–309, 2011.

Danalet A., Activity choice modeling for pedestrian facilities. Doctoral Thesis № 6806. Swiss Federal Institute of Technology, Switzerland, 2015. 16th International Multidisciplinary Scientific GeoConference SGEM2016 www.sgem.org