Scholarly record
THE EFFECT OF TRAINING ON EMPLOYEE PERFORMANCE - (CASE STUDY - COMMERCIAL BANKS IN KOSOVO)
Abstract
Training and development are a learning process that offers new and existing employees to acquire technical knowledge and skills and behavioral development attitudes so that their work is as effective as possible. Given the importance of staff training, this research measures the effect of training on the performance of employees of commercial banks in Kosovo, an important factor given that the growth and development of any organization is linked to the development of human resources. Quantitative methods used to achieve research objectives. Part of the research are the employees of commercial banks, where the categorization is done by dividing the banks by foreign and domestic capital. Based on the research results, we conclude that banks with international capital pay more attention to staff training than banks with local capital. Based on the tests performed, it turned out that the trainings have an impact on performance. This research is of great importance because in addition to showing the effect of training on performance, it also contributes to bridging the gap between demand and supply of training by banks by increasing job satisfaction which improves performance. In addition, the impact of training on performance was measured based on regression analysis.
Publication Impact Profile
- Captures
- Mendeley - Readers: 9
Publication details
References7
Kourtesopoulou, A., & Kriemadis, T. (2008). Human resource training and development. The outdoor management method. Sport Management International Journal, 32-44.
Behluli, A., Gashi, A., & Fejza, J. (2018). The role of trainings in motivating employees in hotel enterprises. Knowledge International Journal, 24(1), 163 - 167. Retrieved from https://ikm.mk/ojs/index.php/KIJ/article/view/1104
Hanaysha, J. (2016). Examining the Effects of Employee Empowerment, Teamwork, and Employee Training on Organizational Commitment. Procedia - Social and Behavioral Sciences, 298-306.
Behluli, A., Qerimi, F., Borisov, P., Atanasov, D., Radev, T., (2019). Identification of the human resource management model in Kosovo agrobusiness. International Multidisciplinary Scientific GeoConference-SGEM, 19(5.3), 375–381. DOI: 10.5593/sgem2019/5.3/S21.047
Appiah, B. (2010). The Impact Of Training On Employee Performance: A Case Study Of Hfc Bank (Ghana) Ltmited. Accra: Thesis submitted to the Department of Business Administration, Ashesi University College.
Nassazi, A. (2013). Effects Of Training On Employee Performance Evidence from Uganda. Vaasa: Vaasa University of Applied Sciences.
Motlokoa, E. M. (2018). The Impact of Training on Employees’ Performance: The Case of Banking Sector in Lesotho. International Journal of Human Resource Studies, 16-46.
View or Download full articleAccess options
SWS access login
Login as SWS Scientific CommitteeLogin as SWS Scientific PartnerLogin as SWS AuthorAuthors and approved SWS contributors will read and export their own linked papers after identity matching by SWS profile, email and SGEM GlobalID.
For librarian assistance: [email protected]
Purchase Instant Access
- Article can be downloaded after successful payment.
- Article may be used according to SWS library access terms.
- Article cannot be redistributed.