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THE STUDENTS’ PERCEPTIONS ABOUT CONFLICT AND CONFLICT MANAGEMENT

I. E. Ozturk, O. Yildirim, A. Ozel, R. Irkin

First published: 2009DOI pendingView metrics

Abstract

The main goal of this research is to determine the attitudes of high school students and higher education school students in terms of conflict, the types of conflicts they encountered and conflict management styles they applied. For this research, Rahim Organizational Conflict Inventory was used to identified the students’ perceptions regarding conflict and conflict management styles. The sample data for this research is 372 School of Vocational Studies students in Istanbul. Thus, this research aimed at exploring the relationship between academic achievement (effective learning) and emotional intelligence skills. In the research, participants emotional intelligence was assessed by the Emotional Competence Inventory (ECI, 2nd Version) developed by Boyatzis and Goleman. According to the results, a strong relationship (r>0,40) was found between academic achievement and emotional intelligence skills. The SPSS statistical program was used to analysis students’ data by using statistical techniques. It is concluded that there is a correlation between conflicts perceive and conflict management style. Moreover, the perceptions of students attending high school differ from the perceptions of students attending higher education institutions.

Publication details

Title
THE STUDENTS’ PERCEPTIONS ABOUT CONFLICT AND CONFLICT MANAGEMENT
Authors
I. E. Ozturk, O. Yildirim, A. Ozel, R. Irkin
Proceedings
9th International Multidisciplinary Scientific GeoConference SGEM2009
Publisher
SGEM Scientific GeoConference
Year
2009
Pages
871-874
ISSN
Not available yet
ISBN
954-91818-1-2
Language
en
Publication type
Conference Paper
Keywords
Conflict InventoryPersonalityconflict managementstudents’ perceptions
References5

  1. Goleman, D. Emotional intelligence. New York: Bantam Books, 1995.

  2. Goleman, D. Working with Emotional intelligence. New York: Bantam Books, 1998.

  3. Bar-On, R. Emotional and social intelligence: Insights from the Emotional Quotient Inventory. In R. Bar-On and J. D. A. Parker (Eds.), The handbook of emotional intelligence (pp. 363-388). San Francisco, CAn: Jossey-Bass, 2000.

  4. Bar-On, R, Brown, J.M., Kirkcaldy, B. D. and Thomé, E. P. Emotional expression and implications for occupational stress; an application of the Emotional Quotient Inventory (EQ-i). Personality and Individual Differences, 28, 1 1 07- 1 1 1 8, 2000.

  5. Bar-On, R. and Parker, J. D. A. (Eds.). The handbook of emotional intelligence. San Francisco, CA: Jossey-Bass, 2000.

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