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This article describes the peculiarities of developing a customizable chat bot. It reviews and compares approaches to developing a chat bot. It describes the features of using Software Development Kit (SDK), which can be easily implemented by a technician into a company's mobile application. Such a chat bot can be used in banks applications, as well as in any other applications which require assistance to the user in solving his/her problem. The chat bot will be able to solve typical user cases, but in more specif...

Provision of the most comfortable and fast passenger transportation is the most significant goal for any taxi organization. Undoubtedly, the quality of cars and driverпїЅs professionalism is an important factor for the organizationпїЅs success, however, the initial impression of the customer often depends on the quality and speed of dispatcherпїЅs work. Failure to respond quickly to clientпїЅs question or an error during the order processing will result to negative customer views on the organization's ability to p...