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Publication

STUDENTS’ PERCEPTIONS ABOUT CUSTOMER RELATIONSHIP MANAGEMENT

(SGEM Scientific GeoConference, 2009, D. Yalcin, A. Hzar, T. Firlar, O. Yildirim, M. Aslan, R. Irkin)

Education and Accreditation2009

CRM ScaleCRM softwareCustomer Relationship ManagementHRM

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Publication

THE STUDENTS’ PERCEPTIONS ABOUT CONFLICT AND CONFLICT MANAGEMENT

(SGEM Scientific GeoConference, 2009, I. E. Ozturk, O. Yildirim, A. Ozel, R. Irkin)

Education and Accreditation2009

Conflict InventoryPersonalityconflict managementstudents’ perceptions

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