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Efficient management of operating costs, processes and premises usage has currently become one of the basic requirements of building owners and operators. This results in an effort being made to optimize these costs in order to provide comfort and safety of both the employees and people present in the buildings, while not wasting basic operating media and human labour at the same time. Such optimization is dealt with by Facility Management. Its concept is slightly diverse in different countries as the definition o...

The effective management of operating costs, processes and space utilization is one of the basic requirements of owners and possibly building operators. The effort is to optimize these costs in order to ensure the comfort and safety of the workers in the buildings while avoiding unnecessary waste of the basic operating media and the human workforce. This optimization deals with facility management, which can misinterpret different concepts in different countries of the world, as the facility management definition ...

The aim of the article is to show the possibility of using the Balanced Scorecard as a tool for performance and measurement of enterprise focusing on supporting activities covered under the facility management. The balanced scorecard is a strategic planning and management system, what is based on experiences of large multinational companies in the field of strategic management. The purpose of the measurement and evaluation is a shift towards set goals for improving the performance and quality of the company. Gener...