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The key indicators that have an impact on the success of any organization are employees. When employees have a good relationship with the employer and work together, the tendency is to complete their jobs and tasks faster. Referring to this, this research aims to analyze the components of the employee relationship management (ERM) model and their impact on employee performance. To achieve the objective of the study and to answer the research question, the quantitative method was used, where the population of this ...

Training and development are a learning process that offers new and existing employees to acquire technical knowledge and skills and behavioral development attitudes so that their work is as effective as possible. Given the importance of staff training, this research measures the effect of training on the performance of employees of commercial banks in Kosovo, an important factor given that the growth and development of any organization is linked to the development of human resources. Quantitative methods used to ...