
EMPLOYEE RELATIONSHIP MANAGEMENT - CASE STUDY PUBLIC UTILITIES COMPANIES IN KOSOVO
(STEF92 Technology, 2021-12-20, Fëllanze Pula, Agron Mustafa, Arbëresha Behluli)
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The key indicators that have an impact on the success of any organization are employees. When employees have a good relationship with the employer and work together, the tendency is to complete their jobs and tasks faster. Referring to this, this research aims to analyze the components of the employee relationship management (ERM) model and their impact on employee performance. To achieve the objective of the study and to answer the research question, the quantitative method was used, where the population of this ...

